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Your Device

Guides on unmasking and recording calls on your phone.

How do I decline calls on my iPhone?

There are two ways to decline a call on your iPhone. If your iPhone is unlocked, you can simply press the red Decline button. If your iPhone is locked, just double tap the power button on the side of your iPhone. This is the same button used to put the display to sleep. For older iPhone models, the power button may be located at the top of your iPhone.



How do I unmask a blocked call?

Learn how to unmask a blocked call with TrapCall.


How do I set up my phone with TrapCall?

Learn how to activate TrapCall on your device.


How do I activate through the iOS app?

Find out how to easily set up TrapCall using the iOS application.



How do I set up TrapCall on iPhone 6 (or newer)?

Find out how to easily set up TrapCall on iPhone 6 or newer.


How do I activate/deactivate TrapCall on my AT&T phone?

If you already have a paid account, please dial **004*9852311009# and press Call. Don't forget to include the * and # symbols when dialing. You should see Setting Activation Succeeded. Your phone is now activated.


If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial ##004# and press CallDon't forget to include all of the # symbols when dialing. You should see Setting Erasure Succeeded. Your phone is now deactivated.


For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.


How do I activate/deactivate TrapCall on my MetroPCS phone?



Before activating, please ensure that you have the $5 Value Bundle from MetroPCS. This plan includes the Conditional Call Forwarding feature which allows TrapCall to work on your device.


Once this is enabled and you already have a paid account, please dial **004*5303036234# and press Call. Don't forget to include the * and # symbols when dialing. You should see Setting Activation Succeeded. Your phone is now activated.


If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial ##004# and press CallDon't forget to include all of the # symbols when dialing. You should see Setting Erasure Succeeded. Your phone is now deactivated.


For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.


How do I activate/deactivate TrapCall on my Sprint phone?

Please dial *739793149589 and press Call. Then dial *749793149589 and press Call. Don't forget to include the * symbol when dialing. Both calls will beep and disconnect. Your phone is now activated.


If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial *730 and press Call. Then dial *740 and press Call. Don't forget to include the * symbol when dialing. Both calls will beep and disconnect. Your phone is now deactivated. 

For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.


How do I activate/deactivate TrapCall on my T-Mobile phone?

IMPORTANT: Wi-Fi must be turned OFF in order for the following steps to work.

If you already have a paid account, please dial **004*9174108071# and press Call. Don't forget to include the * and # symbols when dialing. You should see Setting Activation Succeeded. Your phone is now activated. 


If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial ##004# and press CallDon't forget to include all of the #symbols when dialing. You should see Setting Erasure Succeeded. Your phone is now deactivated.

For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.


How do I activate/deactivate TrapCall on my US Cellular phone?

Please dial *906033363210 and press Call. Then dial *926033363210 and press Call. Don't forget to include the * symbol when dialing. Both calls will beep and disconnect. Your phone is now activated.


If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial *900 and press Call. Then dial *920 and press Call. Don't forget to include the * symbol when dialing. Both calls will beep and disconnect. Your phone is now deactivated.

For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.


How do I activate/deactivate TrapCall on my Verizon phone?

Please dial *717738013928 and press Call. Don't forget to include the * symbol when dialing. The call will beep and disconnect. Your phone is now activated.


If you have already canceled your subscription, or wish to temporarily remove TrapCall from your phone, please dial *73 and press Call. Don't forget to include the * symbol when dialing. The call will beep and disconnect. Your phone is now deactivated.

For additional assistance to remove TrapCall from your device, please click HERE. This deactivation tool is available 24/7 to ensure our service has been fully deactivated from your phone.


How do I record an incoming call?

Learn how to record incoming calls with TrapCall.


Can I record calls legally in my state?

With the Ultimate subscription you can record your incoming calls by first rejecting the call when it rings to your phone. The call will ring back within a few seconds and when you answer it, the call will be recorded.


When the recording option is enabled, and a call rings back to your phone after you've declined it, a warning message will play stating "the person you are calling has requested to record this call. Please stay on the line to be connected." If recording without the other party's consent is legal, you can disable this warning by clicking HERE. Select Your Account and under Call Recording switch Play Recording to the off position.


IMPORTANT: Before choosing to use the recording feature, please familiarize yourself with telephone recording laws, as you may need the other party's permission to record the call. You can find out which states are one-party or two-party consent states by clicking HERE


"Error Performing Request" during activation with iPhone 6 devices?

If you have an iPhone 6, 6 Plus, 6S, or 6S Plus you may receive an Error Performing Request message during activation. To resolve this error, on your phone please go to Settings > Phone > Call Forwarding. Ensure that the Call Forwarding button is in the off position. Now, redial the activation instructions you were provided. You should see Setting Activation Succeeded. Your phone is now activated. 



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